The staff at the Real-Time Labor Guide focuses on making our software as easy to use as possible. On this page your will find short instructional videos on how to customize and navigate our software. For more in depth self-help, please feel free to visit our help page, where we go into more detail and show you how to setup and use special features such as Miscellaneous Charges and Package Jobs. If at any time you would like to speak to our Customer Service Representatives, feel free to contact us at (800)487-0279. We will be happy to answer any questions you may have.
* For the best results, we suggest viewing the videos below with High-speed Internet. You may also view screen shots of the Real-Time Labor Guide by clicking here.
Setting up your Real-Time Labor Guide
This short video will show you how to customize your Real-Time Labor Guide to reflect your business. Edit things such as the name of the shop, your tax rate, your labor rate, etc.
Selecting the customer's vehicle
Once you have customized your Real-Time Labor Guide, you may now select the vehicle that you will be repairing. Each choice (year, make and model) is a simple click with your mouse.
Selecting the auto repair
Once the customer's vehicle has been selected, you must begin building the ticket. Our software keeps it simple by breaking out auto repairs into several easy to navigate menus.
Adding parts & finishing the ticket
Once you have selected the customer's vehicle and the repair, you may add parts (if needed) and finish the ticket.
Adding customer information & printing ticket
The final step to creating your ticket is adding your customer and printing. You may add as much information as you desire including tag #, VIN, mileage, etc. You may also add notes that will print directly on the ticket.
“Real-Time Labor Guide has labor times for jobs which other resources do not. It also has labor times for Heavy Duty trucks - others do not do this.”
